TS
Tlou S

1 reviews | Active since Jul 2019

25 Jan 2023, 13:21

PATHETIC SERVICE AND INCOMPETEND STAFF

On the 21st of July 2022, I settled the RCS Game account,

Game has not updated my account and still reflecting on my credit report although i have a proof of settlement. I have sent an email to *** (The most pathetic consultants one can ever engage with. As expected, no response to date. Nothing happened.

On the 12th of January I received an SMS from a company called DMC to say i owe Game and I was puzzled Subsequently I sent them an email with all the proof of payment and settlement letter which they never responded to. (17 Jan 2022), i am applying for a bond with my Bank and they tell me that i still owe RCS Game and is way overdue. I called in the RCS Game (useless recoveries) and i get a very rude lady called Christel who was never helpful.

I REGRET EVER EVER HAVING A RELATIONSHIP WITH THIS PEOPLE AND I WILL NEVER SET MY FOOT IN THEIR STORES.

0
Replies (2)
TS
Tlou S's update30 Jan 2023, 07:49
Reviewer Update
That's not the response I was looking for. Tell me that the account is closed and send me a paid up letter, update the necessary credit bureau. The response is an automated one, you have not investigated
RCS
RCS's reply16 Mar 2023, 14:12
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS