DS
Deshnee S
1 reviews | Active since Jul 2025
07 Apr 2026, 10:17
Pathetic service and company
Good day
After numerous complaints with this company about not updating my itc records they service and customer service is pathetic my payments are made on time and up to date but they are not updating my experian records as it shows the last update was made 12/01/2026 we are gone three months after and there no updates for those months as well as my balances are not adjusted.
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RCS's replyOfficial
07 Apr 2026, 10:32Good day Deshnee,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
RCS's reply07 Apr 2026, 10:32
Official
Good day Deshnee,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group