TT
Taariq T

1 reviews | Active since Oct 2014

13 Jan 2017, 10:21

Pathetic service - Allocation of payment

<p>I made a payment through DION WIRED android application on the 21st of December 2016, and the payment has not been allocated to my account to date.</p> <p> </p> <p>I have emailed and called numerous times to no avail, im literally begging you guys to help me. Its been a month already and i have gotten no where with this.</p>

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Replies (2)
RCS
RCS's reply16 Jan 2017, 12:27
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply24 Jan 2017, 10:22
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS