LW
Lucinda W

1 reviews | Active since Oct 2010

17 Aug 2021, 13:44

Pathetic service

RCS merged with Edgars, the leg doesnt know what the foot is doing, since February 2021 i have been calling sending emails with no help. I had an Edgars account and settled in 2019, the account still reflects on my profile, no one at Edgars or RCS can help me, i was given *** email address numerous emails sent no responds. my bond was declined twice due to this. Can someone please just start doing there jobs. ***- ID number ***

0
Replies (1)
RCS
RCS's reply17 Aug 2021, 14:35
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group