pathetic service
They say you can get a credit if you earn from 1000 upwards I earn plenty more than that and yet they cannot even tell me why I wasn't approved.. New update*
RCS misscall me we talking like 6 seconds of the phone ringing while I'm at work, they put down the phone before I can answer and then ask me to rate their service of the consultant I never spoke to!? Pathetic! I would give a minus rating if I could..
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Replies (3)
RCS's replyOfficial
27 Jan 2020, 17:54Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's reply27 Jan 2020, 17:54
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
's updateReviewer Update
27 Jan 2020, 18:26Pathetic response, try say something original and not use automated replies
's update27 Jan 2020, 18:26
Reviewer Update
Pathetic response, try say something original and not use automated replies
RCS's replyOfficial
28 Jan 2020, 10:57 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply28 Jan 2020, 10:57
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS