cA
cherilee A
1 reviews | Active since Nov 2015
19 Aug 2019, 14:20
Pathetic service
I app**** for a game acc online a week ago ,sent documents twice to two different email addresses yet still no outcome , can I just get a yes or a no it's really not rocket science to verify documents unless you've lost them
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
19 Aug 2019, 14:38Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,RCS GROUP
Best regards,
RCS's reply19 Aug 2019, 14:38
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,RCS GROUP
Best regards,
cA
cherilee A's updateReviewer Update
20 Aug 2019, 10:52And yet I am still waiting. What exactly is your company turn around time to deal with queries and complaints , I'm sure you have SLAs in place for everything
cA
cherilee A's update20 Aug 2019, 10:52
Reviewer Update
And yet I am still waiting. What exactly is your company turn around time to deal with queries and complaints , I'm sure you have SLAs in place for everything
RCS's replyOfficial
21 Aug 2019, 11:23Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
Best regards,
RCS's reply21 Aug 2019, 11:23
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
Best regards,
cA
cherilee A's updateReviewer Update
22 Aug 2019, 08:08Thank you ever so much to Melissa pretorius for handling my query so well
cA
cherilee A's update22 Aug 2019, 08:08
Reviewer Update
Thank you ever so much to Melissa pretorius for handling my query so well
RCS's replyOfficial
22 Aug 2019, 10:45Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards, RCS GROUP
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards, RCS GROUP
Best regards,
RCS's reply22 Aug 2019, 10:45
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards, RCS GROUP
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards, RCS GROUP
Best regards,