Pathetic service

Hi. I’m a pretty good paying customer to RCS and over the last 2-3 months my payments have not been reflecting and I’ve been on the phone with numerous people. RCS is very quick to send smses to scare customers about debt collection but don’t even do their homework. I have two payments that did not go through, one for R433 on 02/04 and R575 on 02/05. Both of these payments haven’t reflected into my account yet the woman that I was in contact with states that my account is up to date after a nasty mail to RCS. I don’t want people calling me throughout the day because I won’t be able to answer, I want this taken care of immediately. I’m leaving the country in 2 months and I cannot have houndogs after me for this.