EM
Evelyn M

1 reviews | Active since May 2017

01 Oct 2018, 16:22

Pathetic service

Hi. Trying to get my account unblocked . Sent documentation on 17th September and called again now. Account still blocked and I waited almost 20min and they cut my call. Absolutely pathetic service

0
Replies (2)
RCS
RCS's reply02 Oct 2018, 10:19
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply03 Oct 2018, 12:17
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS