JG
Johan G

1 reviews | Active since Feb 2018

23 Apr 2018, 13:18

Pathetic service

First time ever I complain about an institution on Hello Peter and it brings me nowhere. All they say back is " We have escalated your enquiry" that is it, after all my e-mails, telephone calls and subsequent complaints on Hello Peter I am still not close to any answers!!!! ALL I WANTED WAS A STATEMENT AND THEIR BANKING DETAILS. No, they tell you to log on to their website and register, it does not work, it does not take my details.

0
Replies (1)
RCS
RCS's reply26 Apr 2018, 15:15
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,