mM
marlize M

1 reviews | Active since Aug 2017

05 Apr 2018, 16:28

PATHETIC SERVICE

I HAD A LOAN WITH RCS WHICH I SETTLED BUT IT WAS OVER SETTLED BY R23 000 BECAUSE THEY DIDNT UPDATE THEIR SYSTEMS TO SHOW THE CORRECT AMOUNT I WAS OWING, IT TOOK THEM OVER A MONTH FOR THEM TO REFUND ME, I WAS CALLING THEM EVERY SINGLE DAY BUT I WILL BE SENT FROM PILLAR TO POST, THEY DONT EVEN REPLY TO EMAILS, PETHATIC SERVICE I RECEIVED FROM THEM.

0
Replies (2)
RCS
RCS's reply05 Apr 2018, 18:09
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply13 Apr 2018, 14:26
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,