SM
Shalina M

1 reviews | Active since Mar 2009

21 Aug 2017, 20:00

Pathetic service

App**** online, uploaded salary slip as per instructions. Get a message saying the acc was denied because you did not receive proof of income. How is that possible? Why have a process if it does not work and why didn't u email to ask for it?

0
Replies (2)
RCS
RCS's reply23 Aug 2017, 13:19
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply27 Aug 2017, 12:09
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,