CN
Chantal N

1 reviews | Active since Nov 2019

28 Oct 2020, 08:19

Pathetic service -

I have sent a Hello Peter complaint regarding RCS last month and they responded that they will sort out. I am still waiting for them to sort out. Can somebody assist... There are such bad reviews about RCS, I have been listed on Credit bureau by RCS however have been paying my installments monthly. I was never informed prior that I will be listed. They are taking forever to remove the listing They have not even responded to say that they made an error on their side. RCS service is pathetic.. If they look at there records they would see payments every month. They just don't care. They do not realize how this effects everybody's lives Don't ever do business with RCS no matter what your situation. I need this resolved.

0
Replies (2)
RCS
RCS's reply28 Oct 2020, 08:46
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

CN
Chantal N's update28 Oct 2020, 10:49
Reviewer Update
This is the only message we get on Hellopeter and nobody sorts this out. Can Somebody call me today.

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on **********or via e-mail: ***********

Kind Regards

RCS G