1 reviews | Active since Jun 2016

13 Aug 2017, 11:52

Pathetic service

<p>For some reason I was blocked trying to register for self service on your app... Called in to customer service twice your agents couldn't help me and one even hung up on me... Tried online also and I'm still failing... Fix your **** and tell your stupid agents to do what they were ****en trained to do</p>

0
Replies (3)
RCS
RCS's reply15 Aug 2017, 13:54
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply15 Aug 2017, 13:54
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply23 Aug 2017, 15:24
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS