1 reviews | Active since Jul 2017

11 Jul 2017, 13:55

PATHETIC SERVICE

<p>I settled my loan in May yet im still getting statements that i owe them. Tried to resolve the matter in June yet matter still not resolved. Whats the point in settling my loan account if i will still be paying two months later. BS service honestly. The consultants are just clueless and dont know their products</p>

0
Replies (2)
RCS
RCS's reply11 Jul 2017, 17:41
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply24 Jul 2017, 12:59
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS