cL
chennel L

1 reviews | Active since Jun 2010

07 Jun 2017, 13:04

Pathetic Service

<p>I have on numerous requests detailed statements for the past 12 months as I have paid more than what I have purchased. We have contacted the call Centre send emails directly. Send emails via the website even registered to the website </p> <p>I have to date still not received a Statement for jy purchases or payments on any transactions. </p> <p>I am at my wits end as I do not know why I am paying... </p> <p> </p>

0
Replies (3)
cL
chennel L's update15 Jun 2017, 15:53
Reviewer Update

One week later and still No reply! Can someone urgently attend to this........

RCS
RCS's reply15 Jun 2017, 16:11
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply19 Jun 2017, 15:18
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS