pathetic service

<p>On 11 May I paid my account for builders via eft, granted I entered the incorrect reference (left three digits out), I called the very next day, my wife called we sent proof of payment, yet have still received non stop calls that the account was not paid, had our account suspended, and to date have not rectified the problem. This is truly pathetic service !!!! Very diapointed in the service me and my wife have received. </p>