Pathetic Service

I had a very pathetic service from one of you agents on friday morning around 9h00-10h00.This person calls in to enquires about my account.I was driving so I had to stop to take the call.I asked who she was and why is she calling me from.She told me I need to verify my ID number and my personal details 1st.I explained that I cannot verify those details until I know who she was and where is she calling me from.She refused point blank and insisted that I give her my details 1sy after I had explained of my fear of verifying the details prior to the letting me know where she was calling me from.I then asked to speak to a supervisor or manager that is there.She told me that I need to speak to my own manager,I can't talk to her manager and started giving attitude and being rude,I told him about it she then told me that I was the rude one and I have an attitude.I wonder how you guys train you agents to talk to us as your customers and generation the income to your business.I then called in afterwards and spoke to a lady by the name of Sonia and she refused for me to talk to the manager as well and told me I will get a call before the end of business day which was on friday 6th November to date I have not recieved a call from anyone nor email.If that is how you teach you stuff to treat us as you customers,Am sorry I will apply your account off and with never take a thing from Game at all.I opened that account just to keep a credit record,I can close it in flash and do it with a company that appreciate my money if you feel my money is not good enough for you guys.I'm a very angry customer that feels violated and disrespected.