Pathetic Serivce

Good day,<br> <br> I have never had such pathetic service before I will be allocating this to HELLO PETER and FACEBOOK as well, firstly it took me a month and 19 calls to RCS Group to sort my mothers account out because you could not allocate a payment after emailing and faxing proof of payment 5 Times and over and over explaining to every consultant I had spoke to regarding the payment....RCS stops all account cards when they have made the error and not us. They have a turn around time and whether you are in the right have to just sit and wait for them to sort this not even exculpating your enquiry.<br> <br> Then on Friday 10/04/2015 a consultant gives me the incorrect account number to make a payment I again had to fax the proof as well as my mother ID for the new payment again to be allocated, so again they make a mess and her account is suspended but don't bother we have to sit and wait until Friday as this is procedure flip procedure when RCS group flips up, where is the customer is right and we keep them happy ******** cause we are in the right but yet its not your problem.<br> and to top it all 48hrs takes until Friday 17/04/2015....and not 2 days.<br> Makro account no: ***