Pathetic RCS system

I app**** for a RCS Edgars card a month ago. I have attempting to pick up the card for a month at various locations, from Rosebank Mall in Johannesburg, to The Reeds in PTA (twice), today at Cresta. Firstly, Rosebank Mall did not make any attempt to assist.

Today I got my card, but after 2 hours in the store on the phone with RCS, I could not get a PIN set.

The RCS system with USSD popups is USELESS and pathetically primitive for the modern days we live in and availability of technology. A MONTH is ridiculous. What as pitty for Edgards to partner with RCS.

To be clear, the staff at Cresta Mall was amazing and really went out of their way to assist and so did the agents at RCS. People are NOT the problem here, it is the pathetic setup of RCS.

I will cancel the account.