JvD
Jean-Claude van Dam

1 reviews | Active since Mar 2021

10 Mar 2021, 13:24

PATHETIC RCS SERVICE

Pathetic, i have been trying to close my edgars account sisnce december 2020, i was told i need to request a settlement letter and then i can cancel my account, after how many mails and calls without a reply on a mail or a call back when being promised i would be called back, my credit record has been diminished now and money keeps adding up on my edgars account that has been closed at the store,

0
Replies (1)
RCS
RCS's reply10 Mar 2021, 14:15
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group