Pathetic RCS Customer Service

Let me not bore you with all the names and dates of RCS Staff I have been dealing with since August 2017 to resolve a return but, since January 2018: Zizipha 04/01/2018 Marko 11/01/2018 Zolisaa 11/01/2018 Miska 15/01/2018 Zenande 17/01/2018

Gave up until March: Danielle 15/03/2018 Nicole 15/03/2018 Chelsey 15/03/2018

Gave up until April: Nomampondo 04/04/2018 Email to Chelsey 04/04/2018 - Does not even bother to answer my email Mogamad 16/04/2018 Sihle 18/04/2018 Chad 18/04/2018

Each of these calls takes nothing less than 30 min before the call is even answered. After a massive struggle for about 6/7 months, RCS finally reversed the overdue interest and invalid charges on my account for stock from a furniture store that never left their warehouse.

Now... I am receiving more Threatening phone calls from RCS for an overdue account, despite my numerous attempts to obtain a statement of account from them. This after sending emails to more than one RCS staff member who does not even bother to reply.

I had to pay 4500 for an account that was not even overdue because I was threatened with legal action and now I cannot get a statement.

I am sick and tired of RCS, I NEVER want to deal with them again. The pathetic customer service is unbelievable. Never in my life have I come across such an *********** customer service centre