CM
Ceigh M
1 reviews | Active since Aug 2020
10 Oct 2024, 09:39
Pathetic customer service.
Just spoke to Nelly from the call centre and she seemed annoyed and she was very rude. he wors were: " awenze ngathi uyakhwaza bhuti, khulumela phezulu". is that how you guys speak to consumers. Totally appalled.
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Replies (2)
RCS's replyOfficial
10 Oct 2024, 09:55Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
RCS's reply10 Oct 2024, 09:55
Official
Good day,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Kind RegardsRCS Group
RCS's replyOfficial
10 Oct 2024, 11:15Good day Siphiwe Mokoena,thanks again for being in contact and for your patience.
Please accept our sincere apologies
for the inconvenience experienced.
Thank you for taking our call.
Please let us know if you need any further assistance.
Please accept our sincere apologies
for the inconvenience experienced.
Thank you for taking our call.
Please let us know if you need any further assistance.
RCS's reply10 Oct 2024, 11:15
Official
Good day Siphiwe Mokoena,thanks again for being in contact and for your patience.
Please accept our sincere apologies
for the inconvenience experienced.
Thank you for taking our call.
Please let us know if you need any further assistance.
Please accept our sincere apologies
for the inconvenience experienced.
Thank you for taking our call.
Please let us know if you need any further assistance.