1 reviews | Active since Jun 2018
Pathetic customer service by RCS
14/06 It has been 10 days now since I have reported (04/06) that I brought a 1GB mtn data with my rcs account using the rcs app which WAS NOT credited to my phone acc ... until now NO SINGLE person has gotten back to me regarding this matter or what the status is on my refund !!!!!!! All answers I get on the status is generic or computer generated answer or that I must call the rcs customer department to sort this issue out costing me MORE money and my precious time !!!!! I wonder how quickly rcs will contact me if I do not pay my account and if rcs will wait 10 DAYS for me to pay them !!!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS