JF
Jessica F
1 reviews | Active since Oct 2021
09 May 2022, 07:39
Pathetic Customer Service
This is now week 12 of being ignored and disregarded. What happened to a 3 working day turnaround time ??? THIS IS ABSOLUTELY RIDICULOUS AND UNACCEPTABLE. BY FAR the worst service I have ever received from a company.
I have now requested for the debit order to be blocked by my bank, as stated numerous times, until such time that someone can contact me and deduct the CORRECT debit order as advertised on the day I purchased the product.
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
09 May 2022, 10:01Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply09 May 2022, 10:01
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group