Pathetic customer service

<p>I've opened a RCS account & towards the end of Feb I've monitored my account using their self service, by 03-03-2017 i noticed my debt did not go off, i immediately called RCS who advised the debit bounced back, i then took down their banking details and made EFT payment. Proof of payment was sent to all relevant departments.</p> <p> </p> <p>A few days later i checked again an noticed my account had not been updated, i called RCS again and one of the ladies advised she would investigate and get back to me. This happened afew times after with different people.</p> <p> </p> <p>To date 13-03-2017 i still have not received any feedback whatsoever, ive sent numerous emails made numerous calls and nobody has bothered to make contact or assist me, they've blocked my account which now also reflects bad on my credit record.</p> <p> </p> <p>Id like some assistance in resolving this matter or futher steps will be taken!!</p> <p> </p> <p> </p>