Pathetic customer service

<p>I've finally come to my senses to close my last RCS account (had a SunglassHut Card too). It's amazing how it's so easy to get a card yet when you want to close your account it's such a mission? This happened when I asked to have my SunglassHut account closed too. I sent an email (there is no account closures contact number, how stupid is that?) because that's the only way you can communicate that you wish to close your account, yet two weeks on I've recived no acknolwedment that my email was recived and after calling multiple times to unhelpful call centre staff I've had it. I want this account closed and I'm glad I no longer have to deal with this company that have no regard at all for customers unless thy're charging you intrest. I'd like this account closed and a letter confirming that the account was closed by me, that's it. Why is it so hard to do that?</p>