SM
Saabirah M

1 reviews | Active since Oct 2018

05 Oct 2018, 09:00

Pathetic customer service

This company is the pits!!! I have been contacting them now for almost a month already and no one responds. I needed assistance with a payment arrangement and wrote in, called, sent an sms on facebook and all they did was block my account! Now im unable to check my balance or make a payment. Pathetic.

0
Replies (2)
RCS
RCS's reply05 Oct 2018, 13:17
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply10 Oct 2018, 15:28
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS