DvdM
Dormehl van der Merwe

1 reviews | Active since Oct 2015

20 Jan 2021, 17:45

Pathetic company *****ing people's money.

I have been trying to cancel my account since 7 December 2020. I have send multiple e-mails. But will always be told that someone will get back to me within 48 hours. The same lies over and over. It has been more than a month. So it is obvious that the people that are in charge there is incapable of doing simple tasks. They are useless. And systems are not in place.

I have had no communication whatsoever to try help me, but guess what?? They keep on taking money for a monthly service fee?? What service?? I have not seen any??

I want this company to cancel my card and pay back MY MONEY that they have been taking as i have requested for my card to be canceled!!! It is theft!!

Useless company. Pathetic. Disgusting. Unprofessional.

0
Replies (2)
DvdM
Dormehl van der Merwe's update20 Jan 2021, 17:58
Reviewer Update
This review is meant for RCS.
RCS
RCS's reply21 Jan 2021, 11:19
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group