1 reviews | Active since Feb 2010
Pathetic and unacceptable service
I settled a loan account 5 months ago and a Game card 3 weeks ago and yet, my profile at the credit vetting agencies still show a balance owing - I also requested a settlement letter for the Game card 3 weeks ago and nothing received yet - UNACCEPTABLE !!! Financial institutions are very quick to call when a payment is overdue, but when the customer has a legitimate request - NOTHING IS DONE OR TAKEN SERIOUSLY !!!!
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS