1 reviews | Active since Dec 2020
Pathetic and *********** service
Your service is in the very least pathetic. If I treat my clients the way you do I will definitely lose my job.
On 3rd and 4th of December I made payments to my card, these are nit reflecting, I sent through proof of payments and now they are aperently trying to find the payments?? What a load of bull?? Fine ill wait the 5 days while you try and locate my payments.
Them i block my app by accident and tje mesaage says I must call you client service, I do this only for them to tell me that they cannot assist with the opening for what ever reason I do not know??
You service is really pathetic at best. You must really look at your service and better train your staff, improve your systems.
You need to solve this mess now!!!
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
