Pathetic
I logged a complaingt recently with RCS to have my entire balance transferred up until to day i have received no phone call whatsover. Pathetic service
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
16 Apr 2019, 11:54Please be advised that this is a response sent to ***
on the 08/04/2019
Dear Mr R Jansen,
We sincerely apologise for your experience and the frustration you suffered as a result of this.
Please be advised that it’s a responsibility of the cashier to ask whether which repayment plan you choose when making a purchase, failed to do so we have to do it on our side
We refer to your request to transfer your all your purchases which currently reflects on a revolving plan to 36 months budget plan.
We are pleased to confirm that the request has been actioned accordingly. Kindly note the following:
Should you require any further information or assistance, please feel free to contact us on ***or alternatively via e-mail ***.
Regards,
Ndileka
on the 08/04/2019
Dear Mr R Jansen,
We sincerely apologise for your experience and the frustration you suffered as a result of this.
Please be advised that it’s a responsibility of the cashier to ask whether which repayment plan you choose when making a purchase, failed to do so we have to do it on our side
We refer to your request to transfer your all your purchases which currently reflects on a revolving plan to 36 months budget plan.
We are pleased to confirm that the request has been actioned accordingly. Kindly note the following:
- The new 36 month budget plan will be effective as from 08/04/2019
- The instalment will be fixed for the duration of the term
Should you require any further information or assistance, please feel free to contact us on ***or alternatively via e-mail ***.
Regards,
Ndileka
Best regards,
RCS's reply16 Apr 2019, 11:54
Official
Please be advised that this is a response sent to ***
on the 08/04/2019
Dear Mr R Jansen,
We sincerely apologise for your experience and the frustration you suffered as a result of this.
Please be advised that it’s a responsibility of the cashier to ask whether which repayment plan you choose when making a purchase, failed to do so we have to do it on our side
We refer to your request to transfer your all your purchases which currently reflects on a revolving plan to 36 months budget plan.
We are pleased to confirm that the request has been actioned accordingly. Kindly note the following:
Should you require any further information or assistance, please feel free to contact us on ***or alternatively via e-mail ***.
Regards,
Ndileka
on the 08/04/2019
Dear Mr R Jansen,
We sincerely apologise for your experience and the frustration you suffered as a result of this.
Please be advised that it’s a responsibility of the cashier to ask whether which repayment plan you choose when making a purchase, failed to do so we have to do it on our side
We refer to your request to transfer your all your purchases which currently reflects on a revolving plan to 36 months budget plan.
We are pleased to confirm that the request has been actioned accordingly. Kindly note the following:
- The new 36 month budget plan will be effective as from 08/04/2019
- The instalment will be fixed for the duration of the term
Should you require any further information or assistance, please feel free to contact us on ***or alternatively via e-mail ***.
Regards,
Ndileka
Best regards,
RCS's replyOfficial
16 Apr 2019, 11:57Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply16 Apr 2019, 11:57
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,