I am really not impressed !!!
I have been waiting since 25 June 2018 for a refund how can it take one month and still the issue is not resolved i have officially lost my patience !!!
On 25 June I tried to use the online store to purchase something for R699.00 the online store said purchase unsuccesful but yet makro card send me a message that R699.00 was deducted from my makro credit card . I send all the screen grabs through to RCS , Merchant Services , Makro and who knows which mails i was given there are so many.
Still this matter hasnt been resolved.
I tried buying this item at 14:05 ON 25 JUNE ONLINE in which the R699.00 WAS DEDUCTED from my card , but i didn't see the item on the online store purchase area??? Then i decided didn't want to mis on this deal so went into the Store and purchased the item R699.00 at 17:06 the afternoon i mean now RCS(Makro Credit) says the purchase for R699.00 was made in store !!! Yes i did but you still stole R699.00 at 14:05 that same day???
Please man this is ridiculous its 25 JULY AND STILL NO RESULTS OR even evidence that the R699.00 was put back in the Makro Credit Card ??????
How much more proof do you need ?????
I send all the screen grabs of deductions from the card ???
FED UP TO THE MAX!!!!
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
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