CM
Clerence M

1 reviews | Active since Jan 2019

25 Jan 2019, 09:05

PAID UP LETTER AND ITC REMOVAL

Good day I'm in the process of buying a vehicle and have settled my Makro Account with Norton Lambrianos Attorneys but i'm sent from pillar to post just to get a paid up letter and ITC slow payer removal. What Norton does is unprofessional and ******* that they keep the money for 21/31 days and only then can i get a paid up letter when i paid immediately. May i Please get immediate assistance as iv paid up the account and do not see any reason why things cannot be done timeously.

0
Replies (2)
RCS
RCS's reply25 Jan 2019, 12:57
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
RCS
RCS's reply14 Feb 2019, 09:26
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS