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Tshilidzi R

1 reviews | Active since Jun 2015

30 Jan 2021, 19:12

Paid up letter an closure account

I closed this account almost a 2years ago at R0 but RCS are still claiming it's open and it's reflecting on my credit record.

I've tried their teams multiple times, reported this and was assured this was dealt with - yet the balance keeps moving and it's affecting my credit score negatively.

I ve requested paid up letter an still dnt get it ,

0
Replies (2)
RCS
RCS's reply31 Jan 2021, 08:57
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply07 Feb 2021, 15:02
Official
 
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 
RCS CARDS