MM
Mangaliso M

1 reviews | Active since Jan 2016

23 Jul 2018, 15:08

PAID UP LETTER

Been requesting my paid up letter for the past 2 weeks and they promise either to receive it in 48 hours or 30 min or even more promise to call me back. I need this letter for clearance as in like ASAP. I called this number ********** 727 and selected option 1 twice and option 4. I spoke to Mathew, Zimkhitha, Sisanda , Zama and another one I cant recall the name. None of these mentioned people could help me. Im not sure if I should travel from North West to Western Cape for a paper that can be sent to me over a minute. Dissatisfied Consumer.

0
Replies (13)
RCS
RCS's reply23 Jul 2018, 18:41
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply24 Jul 2018, 11:33
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

MM
Mangaliso M's update30 Jul 2018, 11:46
Reviewer Update
It is with great disappointment to say that today marks week 3 still pursuing RCS for my paid up letter. I have not received it and im not happy. No email or phone call explaining what is happening.
MM
Mangaliso M's update30 Jul 2018, 11:46
Reviewer Update
It is with great disappointment to say that today marks week 3 still pursuing RCS for my paid up letter. I have not received it and im not happy. No email or phone call explaining what is happening.
MM
Mangaliso M's update30 Jul 2018, 11:47
Reviewer Update
It is with great disappointment to say that today marks week 3 still pursuing RCS for my paid up letter. I have not received it and im not happy. No email or phone call explaining what is happening.
MM
Mangaliso M's update30 Jul 2018, 11:47
Reviewer Update
It is with great disappointment to say that today marks week 3 still pursuing RCS for my paid up letter. I have not received it and im not happy. No email or phone call explaining what is happening.
MM
Mangaliso M's update30 Jul 2018, 11:51
Reviewer Update
It is with great disappointment to say that today marks week 3 still pursuing RCS for my paid up letter. I have not received it and im not happy. No email or phone call explaining what is happening. The issue is not resolved
MM
Mangaliso M's update30 Jul 2018, 11:51
Reviewer Update
It is with great disappointment to say that today marks week 3 still pursuing RCS for my paid up letter. I have not received it and im not happy. No email or phone call explaining what is happening. The issue is not resolved
MM
Mangaliso M's update30 Jul 2018, 11:53
Reviewer Update
It is with great disappointment to say that today marks week 3 still pursuing RCS for my paid up letter. I have not received it and im not happy. No email or phone call explaining what is happening. The issue is not resolved
MM
Mangaliso M's update30 Jul 2018, 11:54
Reviewer Update
It is with great disappointment to say that today marks week 3 still pursuing RCS for my paid up letter. I have not received it and im not happy. No email or phone call explaining what is happening. The issue is not resolved
MM
Mangaliso M's update30 Jul 2018, 11:54
Reviewer Update
It is with great disappointment to say that today marks week 3 still pursuing RCS for my paid up letter. I have not received it and im not happy. No email or phone call explaining what is happening. The issue is not resolved
MM
Mangaliso M's update30 Jul 2018, 11:54
Reviewer Update
It is with great disappointment to say that today marks week 3 still pursuing RCS for my paid up letter. I have not received it and im not happy. No email or phone call explaining what is happening. The issue is not resolved
MM
Mangaliso M's update30 Jul 2018, 13:30
Reviewer Update
Finally received my letter, thanks to a lady that called me back today and ensured my issue is resolved. Thank u very much Ndileka.