TP
Taylor P
1 reviews | Active since Dec 2018
25 Sept 2020, 16:12
Paid up account still showing in arrears
I had a game account and you are the administrator of the account I just wanted to know when will you guys be updating my default showing on my name i paid up my account months ago and need to writes reviews in order for it to be removed i cannot access any credit right now because of this showing on my name by law this is not fair towards me as the consumer please assist.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
25 Sept 2020, 17:00 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply25 Sept 2020, 17:00
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
TP
Taylor P's updateReviewer Update
28 Sept 2020, 15:00Good Day
I am still awaiting your relevant department to get back to me on this case I am so angry and disgusted in the type of service you deliver your service is appalling you have over how many agents that can deal with this but none of them has gotten back to me i want my default to be removed !!!!!!!!!!!!!!!!!!! you cannot by law prohibit a customer from Accessing other credit when their accounts are paid up stop sending automated responses man work on my case
I am still awaiting your relevant department to get back to me on this case I am so angry and disgusted in the type of service you deliver your service is appalling you have over how many agents that can deal with this but none of them has gotten back to me i want my default to be removed !!!!!!!!!!!!!!!!!!! you cannot by law prohibit a customer from Accessing other credit when their accounts are paid up stop sending automated responses man work on my case
TP
Taylor P's update28 Sept 2020, 15:00
Reviewer Update
Good Day
I am still awaiting your relevant department to get back to me on this case I am so angry and disgusted in the type of service you deliver your service is appalling you have over how many agents that can deal with this but none of them has gotten back to me i want my default to be removed !!!!!!!!!!!!!!!!!!! you cannot by law prohibit a customer from Accessing other credit when their accounts are paid up stop sending automated responses man work on my case
I am still awaiting your relevant department to get back to me on this case I am so angry and disgusted in the type of service you deliver your service is appalling you have over how many agents that can deal with this but none of them has gotten back to me i want my default to be removed !!!!!!!!!!!!!!!!!!! you cannot by law prohibit a customer from Accessing other credit when their accounts are paid up stop sending automated responses man work on my case
RCS's replyOfficial
06 Oct 2020, 08:40 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply06 Oct 2020, 08:40
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS