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ADELE C

1 reviews | Active since Jul 2019

05 Jul 2019, 08:46

PAID UP ACCOUNT STILL SHOWING AS NOT PAID 1 YEAR AND 4 MONTHS LATER

MY RCS ACCOUNT WAS SETTELED IN FULL ON 2/2/2018 BUT AM STILL SHOWING THAT I HAVE NOT PAID MY ACCOUNT SO IT IS ON THE ITC CREDIT BEROUIS AS BAD DEBT. VERI CREDIT HAS WRITTEN SEVERAL LETTERS TO RCS AUTO. BUT STILL NOT CLEARED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! RCS SERVICE IS DISGUSTING

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Replies (4)
RCS
RCS's reply05 Jul 2019, 13:21
Official
Good day 

 

We herewith acknowledge receipt of your complaint.

 

We have escalated your complaint to the relevant department for further assistance.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind Regards

RCS Group

AC
ADELE C's update05 Jul 2019, 13:37
Reviewer Update
YA WE ARE ESCALATING FOR 1 YEAR AND 4 MONTHS BUT IN THE MEANWHILE I HAVE BEEN DECLINED FROM OBTAINING A BOND. SILLY ME FOR WANTING TO SUE THE PANTS OF YOU!!!

BELIEVE ME FOLKS TODAY I SPENT 42 MIN TRYING TO GET THROUGH TO THIS LOT!!!
WOW YOUR STAFF DONT LISTEN AND DONT CARE!!! I WILL NOT BE CALLING YOU ANYMORE!!!
FOOLS CALL ME ON ***
RCS
RCS's reply08 Jul 2019, 14:02
Official
Good day 

 

We herewith acknowledge receipt of your complaint.

 

We have escalated your complaint to the relevant department for further assistance.

 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: RCS Group
RCS
RCS's reply16 Jul 2019, 08:33
Official
Good day

 

We are pleased to inform you that your complaint has been resolved.

 

Please accept our apologies for the inconvenience this may have caused you.

 

We trust you find the above in order.

 

Kind Regards,

RCS CARDS