PAID OFF MY ACC AND THEN INTEREST STILL ACCUMULATES????

i have never received such bad service delivery from this company. i have had my acc well over a year with RCS VIP. during my month of Dec i shopped on my card and i had owed an amount of R 3700 at the end of January. i checked my balance and decided to pay that amount and start off fresh on ZERO. no one asked me when i was paying that if i was to settle the account or nowhere did i receive the knowledge that if you want to settle the acc you need spend your airtime and phone the call centre (of which takes 15 - 20 Minutes to answer) in order to settle my account. now in March i decided to buy a Bag on my RCS account (amount of R599). 4 days later i get a letter that states i owe them money (R716) and i have missed my payment. i phoned in and i spoke to a consultant called Zianda i told her that is impossible that i missed a payment as i just bought the bag 4 days ago.... she then informs me that i have accumulated interest! how have i accumalted interest when i have paid off the amount i owe! surely its no brainer when you owe R 0.00 nothing should be added! this is so disgusting. if i had known this i would have never signed up with this in the first place. NOW i want to settle the amount and CLOSE THIS ACCOUNT.

when i want to pay off the amount i owe on my TFG acc i dont phone them. i just pay that amount, i dont get billed interest for something i havent used or fees added onto that acc.

unless i can pay the amount of R 599 which i initially put onto the card. i will want to settle this and NEVER EVER RECOMMEND your RCS VIP card to anyone and just cancel my subscription...

i am so disappointed in this.... not once did i miss payments - and if this is how you treat your clients - i do not want to support this business....