AH
Anika H

1 reviews | Active since Oct 2018

18 Oct 2018, 11:39

Paid off debt over 2 months ago, credit bureaus not updated.

Good day,

I paid off my RCS account with their attorneys (VVM) on the 7th August, it took their attorneys over 2 months to send me a letter confirming that my account has been settled. And this account has not been marked as paid off with the credit bureaus.

Funny...when they want their money, they can harass you everyday. But they can take ages to clear your name.

Thank you

0
Replies (3)
RCS
RCS's reply18 Oct 2018, 14:40
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

AH
Anika H's update19 Oct 2018, 09:51
Reviewer Update
Thank you for your email and reply.
RCS
RCS's reply19 Oct 2018, 11:01
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS