SK
Sharon K
1 reviews | Active since Jan 2013
09 Sept 2015, 11:33
PAID AND CANCELLED BUT DEBIT ORDER STILL COMING OF
<br> *** <br> <br> I called RCS to pay off my card on the 29th July and to cancel it. I was instructed to deposit the outstanding amount on the same day into their banking account which I did and I emailed them at [Email Removed] as instructed by the agent.<br> <br> I have subsequently been billed twice since then and I have received no emails to my query.<br> <br> Sharon
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Replies (1)RCS's replyOfficial
09 Sept 2015, 11:36Hello SHAKUI,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply09 Sept 2015, 11:36
Official
Hello SHAKUI,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
