SB
Shaun B
1 reviews | Active since Oct 2010
07 Oct 2015, 11:15
Owe money after 10 years???
I had a RCS account almost 10 years ago which was paid up and i requested to have to it closed. I have not received a statement on this account in the last 10 years nor have I used it. I get a call from a collection agency MBD LCON asking me to pay R500. When i question them what the amount is for they are unable to give me answer. In the last years no calls and no statements and no letter then all of a sudden i owe you money. Sorry RCS thats just uncalled for.
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RCS's replyOfficial
08 Oct 2015, 10:18Hello shaunbent,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply08 Oct 2015, 10:18
Official
Hello shaunbent,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group