SB
Sibongile B
1 reviews | Active since Feb 2017
21 Oct 2020, 12:56
Overcharged
I have an account with Jet from 2005 and I had no problem I would pay my account on time now they have bee bought by this RCS group things went left I have a cellphone insurance with them I was paying 94 now it has escalated to 188 and no 1 spoke to me about this I have been calling and emailing I'm not getting any help from them this sucks I think I will pay off my account and close it
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
21 Oct 2020, 14:17Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Oct 2020, 14:17
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
SB
Sibongile B's updateReviewer Update
23 Oct 2020, 07:59I haven't received any call or reply from RCS
SB
Sibongile B's update23 Oct 2020, 07:59
Reviewer Update
I haven't received any call or reply from RCS