KP
KEAGAN P

1 reviews | Active since Jun 2018

16 Mar 2021, 10:22

Over paying!!!

Hi, I trust all is well.

I wonder if you could help me.

I keep on paying my account but the closing balance amount never comes down but rather goes up.

Please advise.

Kind regards

Keagan

0
Replies (2)
RCS
RCS's reply16 Mar 2021, 10:39
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group


RCS
RCS's reply08 Apr 2021, 13:59
Official
 Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS