AK
Alex K
1 reviews | Active since Jan 2015
17 Dec 2019, 15:25
Opting out from RCS communications
I am getting automated / silent calls to my cellphone several times a week from RCS.
I have never shared my contact information with them.
I have not been able to speak to a human or respond to automated messages
I have scourged the RCS website for an opt out, which I am unable to do. The only "contact us" section requires a current user ID for communications.
I would like to request from the RCS Group 3 things: - I would like to be removed from their contact list - I would like to know where my contact details were sought - I suggest an opt out section on their website to avoid this complaint from others such as myself.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
17 Dec 2019, 17:12Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply17 Dec 2019, 17:12
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
27 Dec 2019, 11:07Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS CARDS
RCS's reply27 Dec 2019, 11:07
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind RegardsRCS CARDS
AK
Alex K's updateReviewer Update
27 Dec 2019, 11:26To confirmito the public:
I have recieved a personalised email from RCS's complaints division directly responding to each of my queries.
I have recieved a personalised email from RCS's complaints division directly responding to each of my queries.
AK
Alex K's update27 Dec 2019, 11:26
Reviewer Update
To confirmito the public:
I have recieved a personalised email from RCS's complaints division directly responding to each of my queries.
I have recieved a personalised email from RCS's complaints division directly responding to each of my queries.