Open your ears to listen to instructions and read your emails

Item: RCS
Rating: 1
Author: sinazo B

RCS Cotton On - I sent for my banking details to be changed on the 02/09 and to find that the new banking details were only changed on the 27/09. Now a debit order went off on the wrong account and I must go through hoops to get this resolved. Useless staff

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Replies (1)

RCS's replyOfficial

02 Oct 2024, 16:13

Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind Regards RCS Group

RCS's reply02 Oct 2024, 16:13

Official

Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind Regards RCS Group