CO
Chane O

1 reviews | Active since Apr 2011

04 Aug 2016, 07:21

Only get feedback of I complain here

<p>It seems that the only way I get someone from RCS to contact me regardingmy complaint is by posting a complaint on hello Peter. After The previous complaint I logged someone called me. She was going to call me back after speaking to her manager. No one had called me. I emailed my complaint to the complaints department. No one has bothered to respond. But someone indeed called to ask for my payment. Where I clearly stated I am waiting for a call back regarding my complaint!! So howhat much longer will I have to wait for feedback? RCS is causing me to have a bad credit record!!</p>

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Replies (3)
RCS
RCS's reply05 Aug 2016, 13:48
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

RCS
RCS's reply05 Aug 2016, 13:48
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

RCS
RCS's reply05 Aug 2016, 13:49
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS