Once again not suprized by the poor customer service
<p>I dont know how many times I have now complained and queried the same issue over and over again. Its been 2 months now and nothing has been reseloved. If you send them an email they send you one back statimg they will get back to you within 48 hours. That did not happen... when you phone them they say they will log a query but still not reseloved. Then I post it on Hello peter then I get a call back that once again says that they will get back to me by the end of business that day or by the latest the end of the following day. That also did not happen. One person says one thing and the next person says something else. Then the following person comes by and says its all wrong. Definitely wont make the same mistake agaim to make use of RCS. Extremely ***********!</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
