1 reviews | Active since Apr 2012
Numerous text messages and no feedback from Customer Services
<p>I have been receiving numerous text messages the last 2 weeks, stating that I havent paid my RCS account. </p> <p>The problem with this is that I do nothave a RCS account. </p> <p>I tried to call RCS but no luck. I sent an email to customer service, stating my problem that I am receiving these messeges and I DO NOT have an RCS account. </p> <p>Customer Service got back to me and asked me for my account number or id number. That's after I said that I do not have an account with them. </p> <p>I explained that in my reply and also said that I do not feel comfortable to share my ID number. </p> <p>I havent heard anything back eversince. </p> <p>The text messages havent stopped. Received one yesterday and today. </p> <p>This is getting close to harrasment. </p> <p>Urgent feedback will be appreciated. </p> <p> </p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
