wB
wade B

1 reviews | Active since May 2017

12 May 2017, 11:06

Not willing to help

<p>I am really not happy with RCS at moment. I have recently landed myself in financial trouble I am unable to pay my loan amounts back in full. I phoned RCS the other day to see if I could make an arrangement and the feedback was sorry cant help. The guys just said well sorry cant help. Now I am aware this is my bad decisions that got me in this mess but I am really trying to sort this out. I am running out of money by the 10th monthly and was previously able to borrow money to survive till month end but that has now come to an end. I have to survive and am desperate. All I am asking for is a 1/4 reduced rate for about a year so I can survive. I dont mind paying more interest over long term to make this happen but they just cant. Extend loan period or whatever but I literally cant afford more. If RCS going to be so hardball about this, it is going to force me to cancel the debit and EFT what I can pay. . I am desperate and need to survive. I really find it a harsh that they cant help. I turned down debt counseling but now re-thinking it cause I tried and failed!!! If you cant pay you cant pay but I am not trying to run away and not pay at all just need some relief which wont be forever!!:-(</p>

0
Replies (2)
wB
wade B's update16 May 2017, 10:34
Reviewer Update

Still no feedback or call from you guys?? Suppose this will only happen once I cancel the debit

RCS
RCS's reply13 Jun 2017, 16:31
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group