CP
Chris P
1 reviews | Active since Feb 2011
20 Mar 2022, 18:48
not very client friendly
They are making things very difficult with all of their red tape. It's fine to use the Game RCS card at places like Game and Makro. At Pick n Pay clothing, a manager had to phone a call center to confirm that the card belongs to me. Took about 12 minutes to conclude the purchase. The and Pick n Pay, I had to dial a code to get authority. I made one mistake and now my card is blocked. They keep on sending me questionnaires on how likely I am to recommend RCS to anyone. It's simple, I wont!!!
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Replies (1)RCS's replyOfficial
21 Mar 2022, 10:02Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
Best regards,
RCS's reply21 Mar 2022, 10:02
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
Best regards,
